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Customer Service

Email

An office space with cubicles, a counter with a notepad, documents, and office equipment.

The best way to get a hold of customer service is to email us at customerservice@rosamondcsd.com. We will respond to you in three business days or fewer.

Lobby Hours

  • Monday          8:00 am to 4:30 pm
  • Tuesday          8:00 am to 4:30 pm
  • Wednesday  9:00 am to 4:30 pm
  • Thursday        8:00 am to 4:30 pm
  • Friday            Closed

Phone Number (661) 256-3411
Fax (661)256-2557

Making a bill payment

A building with a drive-thru and a teal roof. Sign: "Height Limit 10 Feet."
  • You may pay online
  • Pay over the phone (see below)
  • Pay in the office
  • Use our Drive-thru
  • Mail in your bill

To make a payment over the phone:

  1. Get your account number from your monthly bill, below your address.
  2. Call 661-256-3411
  3. Select option 1
  4. Follow the audio instructions

You will be transferred to our automated phone pay system, which is available 24 hours a day, 7 days a week. 

New Customers

Application form for water/sewer service with fields for personal information, billing, and management details.

Welcome to Rosamond! Getting your water turned on is a snap. You may either come in to our office and ask one of friendly customer service representatives for an application for Water & Sewer service or you may download an application for Water & Sewer service here, fill it out and bring it in to the office along with a picture ID and the applicable admin/deposit fees.